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Iryna Mitsko

Iryna Mitsko

Program Manager

LinkedIn

Iryna Mitsko is a PMP-certified Senior Program Manager with experience across Engineering Operations, Product Operations, Customer Experience, Learning & Development, and People Leadership.


At Lyft, she supported the Lyft Mapping Engineering organization, leading 50+ cross-functional initiatives, building a 65-person Product Operations team, and creating onboarding, mentorship, and career development programs for 150+ employees. Currently at Bolt, she partners with Business Operations, Product, and Engineering teams to support Bolt for Business and global enablement across 30+ markets. Her focus is on turning strategy into execution, simplifying complex challenges, and building scalable operational processes.

She also holds a Lean Six Sigma Green Belt and has an academic background in Engineering Geology.


Mentoring Approach

My career has taken me from Engineering Geology to Program Management, People Leadership, Technical Enablement, and Customer Experience. This journey has shown me that career growth is rarely linear.


My mentoring style is structured, practical, and honest. I help mentees identify their strengths, navigate career decisions, improve communication and leadership skills, and build confidence through actionable guidance.


What Mentees Will Gain

Mentees will gain a practical and supportive thought partner with experience across Engineering, Product, Operations, and Customer Experience. I can help them clarify career goals, navigate cross-functional environments, strengthen program management and leadership skills, and turn ambitions into clear, achievable next steps.


Ideal Mentee

  • Novice (up to 1 year of experience)
  • Beginner (1–3 years of experience)
  • Intermediate (3–5 years of experience)

Support in skills development

  • Project process optimization & improvement
  • Data-driven Decision Making & Business Analytics
  • Artificial Intelligence (AI)
  • Career transition into Project Management (re-skilling)
  • Program Management
  • Change management
  • Creativity & problem solving
  • Negotiation skills
  • Public speaking and self-presentation
  • Conflict management
  • Facilitation & meeting management
  • Crisis management
  • Team leadership & motivation
  • Strategic Planning
  • Business communication
  • Adaptive leadership
  • Psychological safety in teams
  • Project leader resilience & personal resilience
  • Emotional intelligence for leaders
  • AI for leaders & project managers
  • Stakeholder management & influencing skills
  • Leading without authority
  • Decision-making under uncertainty

Sector

  • AI, Data & Automation
  • Customer Experience & Customer Success
  • IT, Software, Cloud
  • Project & Program Management

Mentor's experience level

  • Experienced (5-10 years)